Al Oudiyat Privacy Policy

This statement and our Cookie Policy (hereinafter “Privacy Policy”) aims to better inform users concerned about how their personally identifiable information are collected, used and protected online.

This information may allow a person to be identified alone or in combination with other data (contact details, identifiers, etc.). Please read this policy carefully to understand how we process your personal data in accordance with our website.


Personal data

1. Use of Personal Data

1.1 Depending on the choices you made when creating or viewing your account, you may receive offers and invitations from our company. If your telephone number is registered, these details will only be used to process your order or offer you new services.

1.2 In the event of loss, theft, or fraudulent use of your account password, you must notify Al Oudiyat immediately. You can contact us via the “Contact Us” section at the bottom of the page.

1.3 Al Oudiyat follows a standard procedure of using log files to record visitor information. These files collect information including IP addresses, browser type, ISP, date and time stamp, pages viewed, and number of clicks. This data is not linked to any personally identifiable information.

1.4 For any questions regarding our privacy policy, please contact us via the “Contact Us” section.

2. Data Collected

We collect the following information:

  • Name, address, email, and phone number to complete your registration and process your orders.

  • Banking information if you choose to pay by credit card.

3. Objectives of the Collection

We use your data to:

  • Manage your account and process your orders.

  • Send you newsletters, promotional offers and updates about your order.

  • Evaluate site performance and improve its content.

  • Track orders and personalize your user experience.

4. Data Protection

  • We conduct regular audits to identify and correct any security vulnerabilities.

  • Sensitive information (such as credit card data) is encrypted via SSL protocol.

  • Access to your information is restricted to a limited number of authorized persons.

5. Sharing Data

  • Your data may be shared with third parties such as delivery services to process your orders.

  • Your information will not be disclosed to unauthorized third parties without your consent.

6. Liability

We cannot be held responsible for any misuse of your credentials, unless this results from negligence on our part.

Application Permissions and Features

Android Permissions

  • ACCESS_FINE_LOCATION : To determine the user's location and display a map.

  • ACCESS_COARSE_LOCATION : To approximate the user's location.

  • MAPS_RECEIVE : To enable map features.

  • READ_PHONE_STATE : To check the network status.

  • READ_SMS and RECEIVE_SMS : To read OTPs for verification.

  • INTERNET and ACCESS_NETWORK_STATE : To ensure application connectivity.

  • READ_EXTERNAL_STORAGE and WRITE_EXTERNAL_STORAGE : To store and read user activities.

  • CALL_PHONE : To contact support.

  • READ_CONTACTS and WRITE_CONTACTS : To manage support-related contacts.

  • CAMERA : To capture a photo for the user profile.

iOS Permissions

  • Push Notifications : To receive alerts.

  • Camera Access : For profile pictures.

  • Location : To locate nearby stores.

  • Access Gallery : To import images into the user profile.

  • FaceID Access : For fast and secure login.

Contact us

For any questions regarding this Privacy Policy, you can contact us at:

aloudiyat.com
Picard Megane FZC
Ajman Free Zone C1 Building office C1 - 1F - SF3209
Sheikh Rashid Bin Saeed Al Maktoum St
Ajman, PO BOX 932
United Arab Emirates
📞 +971 585 78 79 01
📧 Email: support@aloudiyat.com